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What to do when Roku remote’s buttons are not working?


Roku remote is a vital accessory to manage the Roku streaming devices. You need it to control the whole device. Even though Roku updates its software regularly, Roku remote issues persist and it doesn’t get away.

An efficient remote will always make the television performance awesome.  As Roku remote is one of the important entities, you need to take care and maintain it properly. If you are facing issues with the Roku remote, you have to immediately react to it. You can use the below-given steps to troubleshoot the Roku remote before you move further.

Find your Remote type

  • At first, you have to find whether your remote is a Standard IR remote or an Enhanced remote.
  • Check the Remote’s back. If you find any pairing button in the rear of remote, then the remote is said to Roku Enhanced Remote.
  • If there no button for pairing, it can be considered as Roku Infrared remote.
  • If you are using IR remote, then you need to point the remote towards the device to use it.
  • Enhanced remote is also called as point anywhere remote. It is not compulsory to point it towards your Roku streaming device. It will even work if you point anywhere.
  • After finding the Roku remote’s category, you can move to remote troubleshooting without any issues.

Roku remote Troubleshooting

  • The primary method is to power cycle all the devices. This will rally round the devices to acquire connection. If there are any connectivity issues, it will set back.
  • If the remote issues didn’t resolve, you need to test the Roku remote. There must be some technical issues in your remote. All you need to do is shudder the remote for a few seconds and check whether it is working or not.  
  • If that doesn’t work, you need to take the batteries out from the Roku remote. Try to change the battery places and swap them. Now use the Roku remote.
  • If the Roku remote is not responding, then you need to buy new batteries to replace to old one.
  • Try all the methods mentioned above and check which method works for you. If none of the above works, you need to purchase a new Roku remote.

Other things to try

The only way to handle the Roku streaming device is the Roku remote. If the Roku remote is not working, you can use the Roku mobile app. You can download it from the Store and use it as a temporary remote. If you need any details about using the Roku mobile app, visit  Roku com link.

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